Q How long does it take to create a custom design?
A This greatly depends on how quickly you provide us with feedback, but the average time is about a week.
Q Does the Master Sumo Package include Flash?
Flash can be added as additional service. For animated home page headers we recommend using Site Sumo's built in Animated Page Image functionality. A simple 3 slide animated header can be included in the Deluxe service
Q Why is the Master Sumo Package so cheap?
We have the right technology, the experience and the economies of scale that allow us to offer a very high-quality service at a very competitive price. SiteSumo powers over 100,000 web sites and several hundred design agencies have chosen to use our technology to build sites for their clients.
Q When can I cancel my service?
You can cancel your Master Sumo Package service after one year. If you cancel before that, we will have to bill you for the remaining payments, as the price for the custom design and provided up-front services is distributed between the 12 monthly payments.
Q When can I change my plan?
After one year you can change your plan. If you downgrade to a Fat Sumo Package, you will be able to keep your custom design, but you will lose all features that are not included in the Master Sumo Package. If you downgrade to our Skinny Sumo Package, you won't be able to keep your custom design, but you can convert your site to any of our stock designs while preserving your site content.
Q Can I take my design and host it someplace else?
Yes, but you won't be able to utilize the SiteSumo Content Management System to make changes to your site, as it is a hosted application, pretty much the same way as Gmail and Facebook.